Accessibility Statement
Orienta is committed to making our website and online guidance services accessible to as many people as possible, including people with disabilities.
Orienta, a trading name of Northreach Education Ltd, is committed to making our website and online guidance services accessible to as many people as possible, including people with disabilities.
We want everyone to be able to explore their study options, understand the information we provide and contact us for support.
1. Our approach
Our aim is to build and maintain our website in line with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.
Our priorities include plain language, readable typography, robust colour contrast ratios, meaningful skip links and headings, descriptive alt text for informative images, and forms that work reliably across screen readers and keyboard navigation.
2. Technical standards and static delivery
Our website is built using static semantic HTML and modern CSS without heavy client-side JavaScript frameworks. This ensures fast load times, low battery and data consumption, and reliable operation on assistive technologies.
3. Getting help and reasonable adjustments
You can ask us for:
- Help understanding information about our services or course options.
- Assistance completing an enquiry form or booking a meeting.
- Information in a different format, such as larger text or a plain-text version.
- A different communication method (such as WhatsApp messaging, telephone, or email) or additional time during a guidance session.
Please tell us what would help you. You do not need to provide a medical diagnosis to report an accessibility problem or request support.
4. Reporting an accessibility problem
If you have difficulty using our website, please contact:
Email: hello@orienta.london. Telephone: 0204 524 0433.
If possible, please tell us the address of the page where you experienced the problem, what you were trying to do, and your preferred way for us to contact you.
5. If you are unhappy with our response
If you are dissatisfied with how we handle an accessibility concern, you can use our Complaints Policy. Please contact hello@orienta.london if you need help accessing the complaints process.
6. Reviewing this statement
We review this statement regularly as our website and services change, and as we identify and address accessibility barriers.